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coxcommy's avatar
coxcommy
New Contributor III
6 years ago

Cox Mini Box Cisco DTA250 pixelation and tiling and running hot Cox send out refurbs that don't work

Have had our Cisco mini box replaced a few times but Cox keeps sending out refurbs that don't work. The most recent one is a DTA250-COX-K9 from 2016. We get pixelation and tiling and it runs hot. The...
250
CoxDoesntCare
COXFail
disappointed
DTA
mini box
minibox
Legion's avatar
Legion
New Contributor
6 years ago

Could be foreign voltage on your coax cable line. May be best to have a tech come look at your house wiring. As for the AC adaptor, have you thought about putting it on a surge protector or check the outlet you have it hooked to? Mini boxes dont usually get that hot.