Forum Discussion
ChrisJ2
2 months agoModerator
Hi, there. You may have a junction box on the external with your coaxial connections. All of the cable in the residence belongs to you, so you may find the answer there. You can also try removing/bypassing any splits. if there is any wire braiding extending from the crimps, it can be causing interference. I hope this helps. Also, you can sign up for Cox Complete Care and that will cover most, of not all technician visits. If that is what you'd like, email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post and we will be glad to help.
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