Forum Discussion
SEVa
4 years agoNew Contributor
we have a dvr and a remote box, they both set to up date in early morning 2-4am. but recently we been getting a update at 830am bringing down borh bowxes for 5 to 10 min. also it be happening in the evening.both when we are watching them. we leave both boxes on all the time as re omended by cox sevice man. but still happeng
- EricaW4 years agoFormer Moderator@SEVa, it is possible you are affected by an overnight maintenance period as Allan mentioned. If you ever seek to confirm such work, please check the site www.cox.com/.../outages.html or Cox app anytime. You may also send an email to cox.help@cox.com with the home address and a lnk to this forums post, to have us review your area activity.
Erica
Cox Support Forums Moderator
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