Forum Discussion
bearone2
Contributor III
unplugging shouldn't affect the smaller box.
have cox rep send a refresh signal, which will include any required updates.
gizmom
4 years agoNew Contributor
Thank you! I will try that.
- gizmom4 years agoNew Contributor
Did not work.🙁
- BenS14 years agoFormer ModeratorHi @Gizmom
You need the larger Host Contour box to be plugged in and connected in order for the smaller Client box to work.
Ben S.
Cox Support Forums Moderator- gizmom4 years agoNew Contributor
Thank you for your reply. Maybe I was not clear. The host box is plugged in and working. I have now exchanged the host box also and the new one is plugged in and working fine, but still cannot get the client box to work. I have replaced all the cables and also ran cable to another cable wall outlet but still no luck.
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