Cox box not starting with Samsung sound bar
I just connected my Sony tv to a Samsung HW-Q90N sound bar via the ACR port on both units. I also connected the sound bar to an Apple tv and a Cox cable box. All connections use HDMI cables. The p...
Forum Discussion
I've read Samsung has bugs with its soundbar.
If the TV is the hub for all HDMI sources, there are lip sync issues. If the soundbar is the hub for all HDMI sources, there are ARC/CEC issues. You can't blame Cox until Samsung fixes their bug. In January? You'll need to keep up with their updates.
Or...if you have HDMI-CEC enabled on your Samsung (Anynet+) or Sony (Bravia Link/Sync), it just may be an issue with the power-on signal (One-Touch Play or System Standby) because cheap cable-boxes don't support HDMI-CEC.
Try removing/disabling Contour from your list of CEC devices...either on the menu of your TV or soundbar.
Bruce, I am not blaming anyone. I am trying to find a solution for the problem I am have with my sound bar. You said cheap cable boxes do not support HDMI-CEC, so now I need to find out if Cox has an HMDI enabled box.
As far as I know, all Cox cable-boxes are HDMI enabled. If your cable box has HDMI ports, it's HDMI enabled. HDMI is hardware. HDMI-CEC is a protocol.
I don't even know if CEC is your problem. I just suggested removing the cable box from your CEC bus...if applicable...and we'd go from there.
HDMI is designed...fundamentally...for copy-right protection (HDCP). With HDMI, you'll only get audio/video if connected to a display device or an authorized recording device.
It sounds like if everything is powered, the soundbar bridges an HDCP connection from the cable box to the TV. An authorized connection. However, when you power everything down, the cable box loses that authorized connection (bridge) and revokes the license (HDCP) because it only "sees" a soundbar.
I understand that CEC is the protocol that runs over HMDI and when working properly it enables the user to use one device to control all of devices connected using HMDI cables. In my situation, I am using Sony's Bravia Sync to control the connected devices. With Bravia Sync activated, I am able to see that the sound bar and the Apple TV are connected, but not the cable box. Additionally, I am able to control all of the devices except the cable box with the Sony tv remote using the CEC protocol. That is what I meant when I asked if the cable box supports the HMDI-CEC protocol.
- @dcwong504, do you have another TV in the home you can connect the cable receiver to? I mention this only because you advised, "my tv does not 'see' the cable box when I view connected devices on my tv." Are you able to remove the soundbar from the troubleshooting equation and connect the Contour 2 receiver to the Apple TV without issues? This helps to determine if the issue is with the TV, cable receiver, or soundbar. -Kevin M. Cox Support Forum Moderator
KevinM2, I disconnected the sound bar and the tv still cannot detect the Cox cable box using Sony's Bravia Sync feature. This leads me to believe that the Cox cable box does not support CEC using the HMDI port.
