Hello, what HDMI input is the Contour receiver using? Is it HDMI 1, 2, 3, etc? Would you be able to attempt using another HDMI port on your television? To confirm, the Contour receiver does work properly, but only after a hard reset?
How often do you have to perform the hard reset? -Kevin M. Cox Support Forum Moderator
The Contour box only has two HMDI ports, one HDMI in port and one HMDI out port. I have tried numerous ports on the tv without any success. I also noticed that my tv does not "see" the cable box when I view connected devices on my tv. The tv "sees the sound bar and the Apple tv.