Forum Discussion

DINNA's avatar
DINNA
New Contributor
8 years ago

Contract Terms are different than Promotional Terms which aren't in writing anywhere, allegedly.

Seriously?! I want a copy of the PROMOTIONAL TERMS that I allegedly agreed to when my services were installed almost a year ago. I have spoke with FIVE different Cox reps and a different answer from ...
GiveMeABreakCox GetItTogetherCox AgreeToTheSameLieCox TellTheTruthCox
MariaL's avatar
MariaL
Moderator
8 years ago
Hi DINNA,

Thanks for reaching out to us through Cox Forums. This forum is primarily intended for the discussion of technical issue among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with this post, your account details and we'd be happy to assist you with this.