Forum Discussion

gimpy's avatar
New Contributor
7 years ago

Contour XG1-A

Just got this box. For some reason it recorded channel 2 in low resolution. 

It did record another channel in HD

Any Ideas would be appreciated. 

5 Replies

  • Hi Gimpy, how did you set up the recording? Was this an individual recording, or a series recording? When scheduling a recording, you have the option to record the show in SD or HD, from only the current channel, or from any channel. - Becky, Cox Support Forums Moderator
    • gimpy's avatar
      New Contributor

      I was told that this box only received HD. ?

      ok. I figured out how to change that. It is not intuitive.

      lets see what happens tonight.

      Thanks for your help.

      one more question s’il vous plait.

      Yesterday I installed a host and client, did all the setup...

      when we turned on the boxes today, they went into the setup mode again.??

      how do I avoid that?

      Thanks again,

      • Becky's avatar
        Hi Gimpy, I'm not sure why the boxes repeated the setup process. Are the receivers stuck in the setup process, or are all of your subscribed channels working correctly? - Becky, Cox Support Forums Moderator