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gimpy's avatar
gimpy
New Contributor
7 years ago

Contour XG1-A

Just got this box. For some reason it recorded channel 2 in low resolution. 

It did record another channel in HD

Any Ideas would be appreciated. 

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  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi Gimpy, how did you set up the recording? Was this an individual recording, or a series recording? When scheduling a recording, you have the option to record the show in SD or HD, from only the current channel, or from any channel. - Becky, Cox Support Forums Moderator
    • gimpy's avatar
      gimpy
      New Contributor
      7 years ago

      I was told that this box only received HD. ?

      ok. I figured out how to change that. It is not intuitive.

      lets see what happens tonight.

      Thanks for your help.

      one more question s’il vous plait.

      Yesterday I installed a host and client, did all the setup...

      when we turned on the boxes today, they went into the setup mode again.??

      how do I avoid that?

      Thanks again,

      • Becky's avatar
        Becky
        Moderator
        7 years ago
        Hi Gimpy, I'm not sure why the boxes repeated the setup process. Are the receivers stuck in the setup process, or are all of your subscribed channels working correctly? - Becky, Cox Support Forums Moderator