Forum Discussion

Joe1's avatar
Joe1
New Contributor
5 months ago

Contour TV App not working on my tablet

 

I am unable to watch TV on my android tablet. It was working fine this past few weeks, but today is not

connecting to any channels.

I left the app connecting for a while and then I get the following message:

Playback issue ::2111
We're sorry, but we're unable to play this video right now. Please try a different channel or program.

I tried different channels, but nothing seems to work.

(My phone and computer are OK).

 

  • Joe1's avatar
    Joe1
    5 months ago

    Problem fixed on its own. I was able to watch TV today.

    Good things come to those who wait..

  • Joe1's avatar
    Joe1
    New Contributor
    5 months ago

    Problem fixed on its own. I was able to watch TV today.

    Good things come to those who wait..

    • awalsh7's avatar
      awalsh7
      New Contributor
      5 months ago

      Well…I’m STILL waiting for my cable tv problem to be fixed…after nearly a month. Extremely incompetent and extremely unprofessional.

      • ChrisJ2's avatar
        ChrisJ2
        Moderator
        5 months ago

        Hi, there. I'm really sorry for the issues you're experiencing and I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. i would be glad to look into this for you.