Contour: Slow, slow
My cable tv is slow on many things. When I try to go to Guide, Info, switch channels,... take 10, 15 seconds on each move. When trying Netflix, HBO on Demand,... once I press play on any show, conn...
Forum Discussion
3 dots are buffering, what speed are you paying for?
Bearone2: my contour box is connected by coaxial. The speed I’m paying for wouldn’t be relevant for that, would it? For the record, I’m pay for 150mbps. And at tv, I’m recording very high speed tests.
Hi RLVOC, the speed of your internet service does not impact your video services. Do you have a splitter in the home? I am detecting signal issues on both the modem and cable receiver. Please make sure the coaxial cables are not damaged, bent, or loose. If you have a splitter and bypassing it does not resolve this, then our best course of action is to schedule a service appointment. Please email us at cox.help@cox.com for additional support. -Kevin M. Cox Support Forum Moderator
so's mine, probably the same for many folks. how many other folks use the internet?
maybe it's a hbo issue.
