Forum Discussion

JRkc89's avatar
JRkc89
New Contributor
7 years ago

Contour, Simpson's schedule 30 min, scheduled shows 2 hours

I have The Simpson's set up to record start and stop on time new episodes and when I look at it on the schedule that's what it shows.  But when I view it in scheduled and what it actually does it rec...
JRkc89's avatar
JRkc89
New Contributor

Contacted Cox and they had me do a reset of my contour box but the problem still persists.

Becky's avatar
Becky
Moderator
7 years ago
Hi JRkc89, that's truly odd. Prior to setting up the series recording for The Simpsons, did you highlight and select a new Simpsons episode using the Guide, or did you use the voice remote to search for "The Simpsons"? I ask because we have seen some recording oddities when using the voice search feature. -Becky, Cox Support Forums Moderator
  • JRkc89's avatar
    JRkc89
    New Contributor
    7 years ago

    I chose a new episode from the schedule and selected to record all new episodes start and end on time.

    • Becky's avatar
      Becky
      Moderator
      7 years ago
      Hi JRkc89, I've set up a test recording for tomorrow's new episode of The Simpsons to try to duplicate your experience. I'll check in with you on Monday with the results! -Becky, Cox Support Forums Moderator