Contour problems Gainesville Fl
Last two days we have been having problems with contour , not able to change channels, guide freezes. Chatted with online tech support they basically just had me reboot the box. Made a service appt a...
Forum Discussion
@Craigo, Are there any splitters or signal amps on the cable line going to the cable box? -Allan, Cox Support Forums Moderator.
Yes there are both. We also have tv with the non contour mini box ( limited channels) and that tv works fine. Seems to be something with the contour only
The picture on the contour Tv's are fine , just cant change the channels ,guide doesnt work right. Same situation on all (3) our tv's with contour. Also checked out remote
- Thanks @Craigo,
Can you bypass the splitter/amplifier and plug it directly into the wall from the cable box?
Ben S.
Cox Support Forums Moderator
