Contour compatibility
I currently have 3 Cisco HD set top boxes (which use the older Cox interface). In addition I have 1 cable card that is in a TiVo XL4 box and associated tuning adapter. I have been told that I should...
Forum Discussion
I upgraded to the cloud DVR about 2 years ago and saw that these were being upgraded on December 11th. I called "customer service" to see what I needed to do and was told by the outsourced customer service rep that I will need to upgrade my entire system to Panoramic Wi-Fi to keep my DVR working and my 3 mini boxes. Am I getting the correct information? Do you require Panoramic Wi-Fi now to keep Cox services working? I am using my own Arris SB6190 cable modem and a separate router and Wi-Fi that work just fine. Thanks, Jim Hancock
Hello. No equipment will need to be swapped or upgraded for the upcoming change on December 11th. However, recordings that were done prior to August 11th 2024 will be lost. Recordings post the aforementioned date will be retained.
