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JimB15's avatar
New Contributor
7 years ago

Contour Cable Box Sound Quality

I just replaced one Contour Cable Box that wasn't working with a new one. Same type box. Sound is played through a Bose 3.2.1 system and ALWAYS cam e out as Dolby Digital 5.1. Now only get PCM quality sound.

Simply unplugged all cables from the old cable box into the new one. Now sound is awful. Called Cox and was told is the setting on my TV. TV is set for Dolby Digital so don't believe that to be correct reply.

Saw no instructions to set sound output on Contour Cable Box. Could is be a bad box?


1 Reply

  • JimB15,

    Using your remote, you can access the settings menu by pressing the Contour button, scrolling over to the wheel and pressing the OK button. Next scroll to and select Device Settings / Audio / Digital Audio Output. Here is where you can change the output to Dolby Digital 5.1.