Forum Discussion

Deuce50's avatar
Deuce50
New Contributor
3 years ago

Contour box

Normally I leave my contour box on 24/7 but suddenly it shuts off fully when I turn the tv off. Does anyone know how to fix this issue?

  • Allan's avatar
    Allan
    Moderator
    3 years ago
    @Deuce50, I recommend checking your power connection with the cable box and make sure that it is not connected to an outlet that you are turning off. Alternatively, you can also try a different outlet to see if that helps. -Allan, Cox Support Forums Moderator.