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GabrielB's avatar
New Contributor
6 years ago

Contour 2/Record 6 Boot Failure

I have tried all that tech support has suggested, and gotten nowhere, insofar as getting box to properly boot up. Any helpful suggestions welcome. Thank you.

2 Replies

  • That could be either a signal issue or an issue with the box itself. Make sure all connections with the coaxial cable are tight as well. We may need to have a technician out to investigate further. If you are still experiencing trouble, you may email our team at so that we may setup a service call for you. Please include a link to this thread.

    Cox Support Forum Moderator

    • GabrielB's avatar
      New Contributor

      All of this has already been done, to no avail. Multiple technicians have been dispatched. Boxes replaced, too. The problems mutate, not merely from one box to the next, but also with respect to the type of errors that no one has apparently encountered before. That list is growing...