Contour 2 Remote issue
I have had the new contour 2 for over 6 months & it's been great but the last 2 nights the response time of pressing any buttons on the remote has taken over a minute to respond at times. I thought i...
Forum Discussion
Becky said:I doesn't matter which day sometime in the afternoon, the issue happened again last night too. Just hit fast forward & nothing happened.
Hi Thecat18,
The office tools that we use to remotely troubleshoot the Cox equipment in your home are still showing a potential signal issue. Based on our tools and the symptoms you describe, I think we may have overlooked something that is impacting the network signal to your equipment. I believe a second look is warranted, and I'd like to schedule another service call. What day and time are best for you?
