Contour 2 Remote issue
I have had the new contour 2 for over 6 months & it's been great but the last 2 nights the response time of pressing any buttons on the remote has taken over a minute to respond at times. I thought i...
Forum Discussion
thecat18 said:I email them and they sent a reset signal and said when they checked the boxes that they were communicating with each other so who knows what is going on, since then on my other tv, I had an issue with no buttons working on the remote even channel up/down until I rebooted it. I let them know that again through the email but no response yet. We do have a local cable man we used last year, we got his ph. # but I'm not sure if he is still there, I hope we can request him if we need him. I will let u know.StephanieA said:Ok I will do that, because it happened last night where it got stuck on fast forward & it wasn't even recording still.
thecat18,
When I review the signals to your receivers, I'm showing no communication between them. I suggest making an appointment to get this resolved once and for all. Please email us at cox.help@cox.com with the account details and a link to this post.
