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barrios's avatar
barrios
New Contributor II
6 years ago

Contour 2 cable box won't turn back on

I'm a recent cox user, have connected a cox contour 2 cable box, its Ethernet connected and connected to a Samsung Q80 Smart TV, connected to HDMI 4 (ARC). Every morning I'm having to unplug and pl...
montman's avatar
montman
New Contributor
6 years ago
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I have this exact same problem.  I have paired the remote with the cable box and it did not help.  I also have changed the settings with both with the power saver on and off.  The issue remains the same. 

barrios's avatar
barrios
New Contributor II
6 years ago
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I have done the same, appears contour 2 cable box goes to sleep and just doesn't wake up.

  • Allan's avatar
    Allan
    Moderator
    6 years ago
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    @Barrios, Does your tv show a no signal message or just a blank screen? Also, does anything happen when pressing the guide button on the remote? -Allan Cox Support Forums Moderator.
    • barrios's avatar
      barrios
      New Contributor II
      6 years ago
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      Shows no signal, nothing happens pressing any buttons.

      i switched HDMI port to port 1 and switched HDMI cable, same issue.