Forum Discussion

Bflynn65's avatar
Bflynn65
New Contributor
8 years ago

Contour 2 box keeping resetting the resolution to 720p?

I have a 4k TV, but the contour box keeps setting my resolution at 720p despite the fact that I have repeatedly set it to 1080p. I suspect that it is happening after the box resets during the nightly...
JonathanJ's avatar
JonathanJ
Former Moderator
7 years ago
@Flares

If you weren't able to get the issues resolved over the phone please email your full address and the primary name of the account holder to cox.help@cox.com so we can work towards a resolution. Please include this URL.