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CWL's avatar
New Contributor
7 years ago

Contour 2 asks me to name the box

Several times, when I turn on my TV and box, the screen asks me to name the location, meaning, I assume, the name of the box. I can't do anything else until I select a name and the enter button.

I'm not sure why I am asked this, since I have only one box and don't know of anything that might access the box other than the remote.

Can anyone explain what's going on and if there is a way to keep from being prompted to name it? It doesn't happen often, but it has happened several times since it was installed.

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