Contour 2 - DVR
Upgraded to Contour 2 a few months ago after having the previous version for 1 1/2yrs. Had to replace within 2 days as stopped working. Have repetitive issues with recordings freezing and then won’t ...
Forum Discussion
It is possible that the equipment itself may be having issues. It is recommended that we have a technician out to the home to verify this first so that you do not swap the equipment out and lose any recordings if possible. You can always swap it at a local Cox store first if the recordings are not important and see if that may solve the issue. If you would like to setup a service call with our team, you may send us an email at cox.help@cox.com. Please include your service address and a link to this thread in the email.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
Thx
