Forum Discussion
Allan
Moderator
@Walzar, Are you getting any error messages when trying to record on those channels? -Allan, Cox Support Forums Moderator.
Walzar
4 years agoNew Contributor III
If I just select a show from program guide no it just reverts to whatever program I’m watching. If I do an unscheduled manual recording it records but when I try watching I get a xre 06026 message.
- DustinP4 years agoModeratorWalzar,
Your video ticket is still open for this error. It can take 72 business hours for an update.
Dustin
Cox Forum Support Moderator- Walzar4 years agoNew Contributor III
Thanks it would be nice if we had a way to check the status of a problem ticket. This is the third ticket on this same issue. The first two were closed without fixing the problem or informing me they were closing them. Communication from cox support is pretty much horrible.
- Allan4 years agoModerator@Walzar, I can certainly understand your concern and you can always reach out to us at anytime and we can assist you. -Allan, Cox Support Forums Moderator.
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