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Jerry
6 years agoContributor II
Experiencing the same thing in the San Diego market.
- mattyro6 years agoNew Contributor II
Last night Billions and Westworld along with some others freeze picture, no sound for a second or 2 then goes back to normal . Happens twice every half hour.
- LatitiaS6 years agoModeratorHi Mattyro,
I am sorry to hear of your video issues. You mentioned it happens twice every half hour. Can you confirm the distortion still taking place?
Latitia
Cox Support Forums Moderator
- rsanet6 years agoNew Contributor
Also in San Diego area. I called tech support and they told me I needed to upgrade my speed and modem. Have done the former so far with no results. I have the same issue on USA channel also.
- Tamaralina6 years agoNew Contributor
San Diego also, premium channels, very annoying!
- rsanet6 years agoNew Contributor
yes it is. is there a fix?