Cloud DVR
We are also having the same problems with the cloud DVR. Sound cuts out, picture freezes, hard to make it go forward, extremely frustrating and occurs more frequently at night time. Oscars were terri...
Forum Discussion
Hi, there. I'm really sorry for the issues with DVR playback. Wed hate to see you leave us. Although this is a known issue and is being corrected, we want to ensure we've credited you for time you are without DVR service. If you'd like, email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We are glad to look at this for you there.
It’s time for a class action lawsuit
