Cloud DVR
We are also having the same problems with the cloud DVR. Sound cuts out, picture freezes, hard to make it go forward, extremely frustrating and occurs more frequently at night time. Oscars were terri...
Forum Discussion
Do you notice a corresponding change in Internet speed when those issues occur with Cloud DVR? Check your Internet speed when/if Cloud DVR is functioning properly and again when having these issues. Be sure to use the same speed tool because different websites report differences in speed. Cox's website reports speeds that are about 2/3 that of others.
Tests run for Internet speed, packet loss and latency - there are no broadband performance issues during the DVR issues. This is a backend cloud/network problem for the DVR service.
