JMcD64
2 months agoNew Contributor
Cloud DVR
We are also having the same problems with the cloud DVR. Sound cuts out, picture freezes, hard to make it go forward, extremely frustrating and occurs more frequently at night time. Oscars were terri...
This seems to only happen when trying to watch through the TV. If you use the Contour App on your computer or smart device there isn't a problem, which leads me to believe it has to do with the cable boxes or hardware for TV viewing. Just the other day I was watching through the app 350 miles away from my home TV using free airport wifi and it was perfect.