Cloud DVR
We are also having the same problems with the cloud DVR. Sound cuts out, picture freezes, hard to make it go forward, extremely frustrating and occurs more frequently at night time. Oscars were terri...
Forum Discussion
After complaining about this issue since "the Cloud DVR marriage" in December 2024, they've sent out three separate techs. They changed my DVR and WiFi equipment, junction boxes in the street, checked all my connections and I still have issues watching recorded programs. At first I was told this is a known issue and they're working on. This morning the repairman told me it was repaired 2 days ago. This is clearly misinformation since I'M STILL PAYING for an UNWATCHABLE DVR. I'm so fed up with COX and started exploring other options. The problem in on the network side...i.e. on their end. No more coming to my house to touch something else, when it was working fine before. Look in your own backyard. SHAME ON COX for not being up front with us.🤬..........Just pay India to find it and fix it.
