Forum Discussion

barreleye's avatar
barreleye
New Contributor III
6 months ago

Cloud DVR performance in web browsers has really deteriorated

The last few days, it's been essentially impossible to watch a recording in progress on my Windows 11 PC in Firefox, Chrome, and Edge. For example, CNBC daytime programs get stuck in an infinite "Att...
Speedskater's avatar
Speedskater
New Contributor III
6 months ago

Cloud performance of the new Contour Set Top Box is also like old dial-up telephone modem response.

  • Becky's avatar
    Becky
    Moderator
    6 months ago
    Hi Speedskater, I want you to enjoy your Cox TV service, and it's certainly no phone if the feature response is sluggish. I can help! I'd like to take a closer look at what's happening. Please email my team at Cox.Help@cox.com so we can take care of this for you. -Becky, Cox Support Forums Moderator