cloud DVR is auto deleting shows after a period of time. Que is at 50%
Cox cloud dvr is auto deleting shows after about 30 days. How to prevent?
Forum Discussion
@Gymie
If you have a small set-top box with a Pano Wi-Fi gateway, then most likely your recordings are saved in the cloud. Cloud DVR recordings are only kept for a maximum of one year, even if Until space is needed is selected. If you are seeing 50% full then something else is going on. Are your recording set for 1 year or Until space is needed?
Jonathan J
Cox Moderator
If you have a small set-top box with a Pano Wi-Fi gateway, then most likely your recordings are saved in the cloud. Cloud DVR recordings are only kept for a maximum of one year, even if Until space is needed is selected. If you are seeing 50% full then something else is going on. Are your recording set for 1 year or Until space is needed?
Jonathan J
Cox Moderator
Yes, you are right. They have been dropping off after a year. How can I get recording set for Until Space is Needed?
Just checked and they are set for Until Space is Needed. Is there a way around this so's to be able to to keep them longer than one year?
- Thank you for clarifying Gymie. As of right now, we do not have a work around for that. I can certainly provide feedback to our engineering team in the hopes of having that addressed.
David
Cox Support Forum Moderator
