laquintabob
5 years agoNew Contributor
cloud base Dvr horrible
We’ve had issues since day one lose sound skipping and stopping picture or goes off entirely we’ve had four techs out 4 routers exchanged nothing has improved one of the techs mentioned cox is aware of the issues and have no clue how to fix it and tell the techs to swap things out just to try to please the customer I as others on this thread will be not renewing this service once the contract is up