Forum Discussion

Hiphubby123's avatar
Hiphubby123
New Contributor III
4 years ago

Client box issue on Contour 2

I have a Client box on Contour 2 that appears to go on and off on one particular TV.  When I turn in that TV the picture flashes on and off. I have to restart that box to fix issue.  My other boxes do not seem to have this issue. Is this a sign of a defective box?

Contour 2 box
Picture
restart
  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    Do you turn off this Mini Box when you're not using it?  It could be a defective box.  You could move it to another TV to duplicate the issue.

    • CurtB's avatar
      CurtB
      Valued Contributor III
      4 years ago

      A mini box doesn't have a power button.  The only way to turn one off is to unplug it.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        4 years ago

        Correct.  However, if Mini Box is connected to power strip, switched outlet, another component...OP could be powering it off.

  • CurtB's avatar
    CurtB
    Valued Contributor III
    4 years ago

    A mini-box may occasionally display a picture briefly when the TV is turned on, then a "No signal" message.  It will reconnect on its own in a minute or so without powering the box off and on again.  It's annoying, but every one I've ever had has done that.