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Channels_Showin's avatar
New Contributor
7 years ago

Channels Showing Black Screen

Have only experienced this with HGTV, but for weeks now, it has just been a black screen on my main big cable box (living room). Plays off mini box (bedroom). 

I have done a channel guide assessment/report and that has not solved it. Any other ideas on how to fix?

1 Reply

  • Hi there,

    I am sorry to hear you have been experiencing video problems. I'd like to investigate your issue. Please send us an email to Be sure to include the service address, your name and the link to this thread. I look forward to hearing from you soon.