Forum Discussion

Jane_H's avatar
Jane_H
New Contributor
6 years ago

Channels not working

I am not able to watch certain channels on my Cox Cable. ESPN, Sports Channel Oh and The Cavs channel have been unavailable this weekend!

3 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    It sounds like you've previously had access to these channels.  I'd be quicker to call Cox to verify your TV plan because the moderators will just request an email.

  • ckg54's avatar
    ckg54
    New Contributor

    I just discovered a similar problem - no signal on channels above 53 - but on just one cable box. I have reset the box twice but that did not fix it. 

  • MarkM1's avatar
    MarkM1
    Former Moderator
    Jane H, Would you try a power reset to the cable box? We want to see if this may correct your problem? I would also like to check your equipment from here. Would you send us an email to cox.help@cox.com with your name and full address so we can check into this for you as well? Mark M. Cox Support Forums Moderator