Forum Discussion

Mark_Votaw's avatar
New Contributor
5 years ago

Channels 2007 & 2009 dropping out and in.

Channels 2007 and 2009 are kicking in and out. This has been happning for a few weeks and Cox won't answer our phone messags. Satelite is better than this.

1 Reply

  • KevinM2's avatar
    Former Moderator
    Hi Mark, we apologize for having made you feel upset or frustrated, and we want to resolve these issues in any way we can. Is this ABC and NBC that are affected? Are all receivers impacted or only one receiver? Do you have a splitter? If so, I recommend bypassing it for troubleshooting purposes. Splitters can experience signal degradation over time or suddenly fail without warning. Here's a video that may provide some insight:

    For additional troubleshooting support, please feel free to reach out to us at -Kevin M. Cox Support Forum Moderator