Hi Mark, we apologize for having made you feel upset or frustrated, and we want to resolve these issues in any way we can. Is this ABC and NBC that are affected? Are all receivers impacted or only one receiver? Do you have a splitter? If so, I recommend bypassing it for troubleshooting purposes. Splitters can experience signal degradation over time or suddenly fail without warning. Here's a video that may provide some insight:
www.cox.com/.../TVTroubleshootingAndBoxRestart.mp4
For additional troubleshooting support, please feel free to reach out to us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator