Forum Discussion

CRTLover's avatar
CRTLover
New Contributor
5 years ago

Certain On Demand titles from HBO and Cinemax blurry and flickery

When accessing certain On Demand movies from HBO and Cinemax in Omaha, NE, the picture looks out of focus and has a bad flicker to it. This is on Contour 1, boxes Cisco 8642 and 4742. This is not the...
Allan's avatar
Allan
Moderator
5 years ago
@CRTLover, Does this issue happen on both tvs in the home or just this one? Also, is there a splitter or signal amp on the cable line in this room? -Allan, Cox Support Forums Moderator.
  • CRTLover's avatar
    CRTLover
    New Contributor
    5 years ago

    Happens on other TVs too (connected through component as well) and all boxes. No splitters except the one main one put in by Cox. No signal amps. Happens on 2 different sets of component video cables.

    • Allan's avatar
      Allan
      Moderator
      5 years ago
      @CRTLover, I recommend sending us an email with your full name, address, and a brief description of this issue (or link to this thread) to cox.help@cox.com so we can take a closer look into this concern for you. -Allan, Cox Support Forums Moderator.