Forum Discussion

highmaintenance's avatar
highmaintenance
New Contributor
2 years ago

Center ice channels

I cannot watch or record any of the 670-680 channels (center ice NHL hockey package) it keeps saying there is a problem on their end with DVR but it’s been three days of it. Anyone else having the problem?  

10 Replies

  • thmeyer's avatar
    thmeyer
    New Contributor II

    I have had the same problem since March 31. A tech was here Saturday and wrote a ticket. I got a robocall Monday saying problem fixed but it wasn't. A Tech is coming back today but I doubt they will be able to fix it.  I am very unhappy.

    • thmeyer's avatar
      thmeyer
      New Contributor II

      I also tried paying the $29.99 to sign up for the rest of the Center Ice season hoping it might send a reauthorize signal but I wasn't allowed to put it in my cart I suspect because I am already subscribed. This is truly messed up.

      • DavidA2's avatar
        DavidA2
        Former Moderator
        Hi Thmeyer,

        I am sorry to hear that you are having trouble with the Center Ice package. We would be happy to take a look at that with you. To do that, we ask that you email us at Cox.help@cox.com with your service address and a link to this forum thread.

        David
        Cox Support Forum Moderator