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genmike's avatar
genmike
New Contributor

Can't get Smart Hub on all TVs.

I have 3 cox receivers. Service is Contour Ultimate. The main receiver displays the smart hub menu and accesses everything on the smart hub. The other 2 do not. Main box is connected to internet via wifi. Is there something I can do to get the other 2 boxes recognizing Smarthub. They both display the Smart hub info when started, but that info disappears. All 3 boxes access the guide, DVR recordings and On Demand. Two TVs are Samsung, including the one on the main box and one is a Sony.

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  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @Genmike

    It sounds like you have your main receiver connected to a smart TV which the TV offers the smart hub and not the cable box. Are your 2 other Television smart TV or can access the internet? This link will help explain https://bit.ly/30IkLUZ.