Can't get refund for returned equipment
Totally frustrated. Returned 2 mini boxes in November, but was charged a $125 fee for each for not returning them in December. After going online and telling them, I got credit for 1, but not the other. Since then I spoke to 4 different agents online who say yes they see an open ticket and they’ll fix it. So far NOTHING HAPPENS.
when I call, the average wait time is over 30 minutes. Only 1 store in the area which is only open during my work hours. I do not have time for this
This is how they treat a 30 year customer.