Can't get refund for returned equipment
Totally frustrated. Returned 2 mini boxes in November, but was charged a $125 fee for each for not returning them in December. After going online and telling them, I got credit for 1, but not the oth...
Forum Discussion
Hi Ben453. The purpose of the Cox TV Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
