Can't clear XRE 03121
I was forced to upgrade to the Contour 2 box as our old boxes were outdated. I also made some changes to our plan. We only kept HBO and got rid of the other Movie channels. Internet and phone were t...
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Hello, the simple answer would be that the boxes operate on separate platforms, so they are getting information at the same location on our spectrum. Glad to hear that you have a call scheduled, if you would need any assistance after your appointment, please reach us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. Provide us your name and the complete service address to get started. -Dan
