Forum Discussion

DoubleEIII's avatar
DoubleEIII
New Contributor
2 years ago

Cannot See List of Recordings on WatchTV

I can record and view recordings on my TV fine, but when I try to view my recordings on https://watchtv.cox.com/recordings, all I see is an error message that says "Unable to Retrieve Recordings Ther...
Darkatt's avatar
Darkatt
Honored Contributor
2 years ago

are you using cloud dvr or a in home dvr?

  • DoubleEIII's avatar
    DoubleEIII
    New Contributor
    2 years ago

    Cloud DVR

    • Darkatt's avatar
      Darkatt
      Honored Contributor
      2 years ago

      You may need to call in, and get escalated to CAG, and have them verify your account provisioning is correct.