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Beto6_2's avatar
Beto6_2
New Contributor
6 years ago

Cancel purchase

Accidentally clicked purchase on a movie I want my money back how do I cancel purchase? 

1 Reply

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  • XavierB's avatar
    XavierB
    Former Moderator
    Hi Bero 6.2, Thank you for contacting us. You will have an option to cancel the movie within the first 5 mins. We can take a look at your account to see if the charges were added to the account. Could you send us an email to cox.help@cox.com with your full address and the primary name on the account. - Xavier