Hi Ekhawaii, Our video format has been dual-mapped so that the HD channels are also set to the SD channel location. We made this change to improve the consumer experience, and it provides our customers' with access to their shows and movies with higher picture quality and shorter, more direct channel numbers. "Expanded TV" is also the "TV Essential" you see on the channel lineup pdf (they're the same). We offer Starter TV (basic), Expanded (Essential), Movie Pak, Variety Pak, etc. In regards to Advanced TV service, we would need to take a closer look at your bill. If you'd like for us to go over your billing services more thoroughly, please email us at Cox.help@cox.com.
The HD pixel size is also the display resolution or display mode, and this can be altered in the Contour 2 settings menu,
http://bit.ly/2NTXJJ7. -Kevin M. Cox Support Forum Moderator
