This still hasn’t been completely resolved. My DVR, despite being correctly programmed to record all new HD Lakers broadcasts on Cox channel 66, failed to record the latest pelicans versus Lakers game.
Hello Smiddy, when available, please check your recording space. Also be sure that the game was aired as programming can change at times. If concern with recordings continue to occur and need assistance. If needed, please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com anytime. We are always happy to help.
Recording space is unlimited. I have the cloud version of the device. The problem seems to be on your end. Someone isn’t programming the guide fast enough, so the DVR doesn’t know to record games on channel 66. And yes, the game aired.
I just manually checked future recordings, and most of the channel 66 games aren’t up yet. Perhaps tell someone higher up that there is a problem.
Hi Smiddy, I know this must be frustrating Please reach out to us privately so we can look into this with you. Our email address is cox.help@cox.com please include your full street address and a link to this forum post.
Greg
