Forum Discussion

awalsh7's avatar
awalsh7
New Contributor
6 months ago

Cable Television Signal Going Out NIGHTLY!!!!!!!

For nearly the past MONTH, at random times of the night, usually beginning around 10:30 PM or so (and occasionally early evening), I have getting the blue screen, which reads: "Service Unavailable. ...
Shaun_A's avatar
Shaun_A
Moderator
6 months ago

Hello there. I certainly apologize for the service issues you have been experiencing. I can understand how frustrating it can be when the service is not working properly and you are not getting the appropriate assistance. Can you send us an email to Cox.Help@cox.com with your full name and complete address? I would like to investigate this issue for you.