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Matthews4's avatar
Matthews4
New Contributor
2 months ago

Cable down two days in a row

How screwed up this company is, raises you rates, but then the cable goes out two days in a row @ least once a month, they say they will credit your account, but never do!! I just as we go to sat. TV

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  • Hi Matthews4. I apologize for any inconvenience that these outages are causing. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator