Forum Discussion
Corina_B
New Contributor
This happens with our wireless box every morning. So I reboot the box about 5-6 times. Reboot the modem & the wireless box. It doesn't help, I called technical support the suggested a new box I did this. It worked for about a week and now we're back to the same thing. I called again tech support the again scheduled another appointment. Cox never came! Now I just turn off the TV & cable box for about 1 hour . Then I turn it back on & it works. Let's see how long this works. So frustrated with Cox when the tech doesn't show up! No call or anything from them just all the reminders that they're coming & I have an appointment. What I want to know is why are we paying so much for cable of we have to keep calling for service?
DavidA2
3 years agoFormer Moderator
Hi Corina B,
I am sorry to hear about the trouble you've been having with our service and with getting a technician out. Please feel free to email us at cox.help@cox.com with your service address and a link to this thread. We would be happy to look into that with you.
David
Cox Support Forum Moderator
I am sorry to hear about the trouble you've been having with our service and with getting a technician out. Please feel free to email us at cox.help@cox.com with your service address and a link to this thread. We would be happy to look into that with you.
David
Cox Support Forum Moderator
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