Cable bill
So I fell behind due to medical issues and now have to pay extra for making a physical payment in a store so that I get a physical receipt and now I'm being charged $50 for 2 payments which were made...
Forum Discussion
Hi Mwiles78,
This is indeed most troubling to hear. There is not an additional fee if paying in one of our retail locations. I would really like to investigate your issue. If I may, please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com.
We look forward to working with you.
Cox Support Forum Moderator
