Forum Discussion

ARM3's avatar
ARM3
New Contributor
5 years ago

Brief video freezing on ESPN channels and AAC Network, but not on SEC Network on my secondary contour receiver

ESPN channels and the ACC Network work fine on my main (DVR) Contour receiver, but I get brief video freezing on my secondary (small) Contour receiver on those channels.  It’s very annoying, especial...
Contour 2
Allan's avatar
Allan
Moderator
5 years ago
@ARM3, I recommend unplugging the power from the box for 2 mins and then plug it all back up. Please let us know if there is and change. -Allan, Cox Support Forums Moderator.
ARM3's avatar
ARM3
New Contributor
5 years ago

OK, I knoticed that the main connect from the cable feed was loose outside our house, so I tightened it.  Will try the unplugging for 2 minutes.  The only channel that freezes now is the main ESPN channel, after a quick survey.  Hope it works, Albert

  • Allan's avatar
    Allan
    Moderator
    5 years ago
    @ARM3, Please let us know the results. We will be here to help. -Allan, Cox Support Forums Moderator.